By using the egoo-mall website or ordering from it, you agree to these terms.
Products and prices
- Prices are in Egyptian pounds. The delivery fee is added on top, and we confirm it with you before shipping.
- We take care that photos and descriptions are accurate, but colors can look slightly different depending on the lighting or your screen.
- Prices and availability can change at any time. The price that applies is the one shown when you place your order.
Orders
- Our team contacts you to confirm every order before it ships.
- We may cancel an order if it cannot be confirmed or an item has sold out, and we refund everything you paid.
- For items ordered from the supplier, we confirm availability with you first. The product page shows how long they take.
- You can change or cancel your order before it ships by messaging us on WhatsApp.
Payment
We accept cash on delivery and card payments through Kashier. See our shipping and delivery policy for details.
Returns
You can return or exchange items within 14 days of delivery under our returns policy.
Privacy
We handle your data as described in our privacy policy.
Governing law
These terms are governed by the laws of the Arab Republic of Egypt, including Consumer Protection Law No. 181 of 2018.
Changes
We may update these terms from time to time. The version on the website when you place your order applies.